Taj Mahal, New Delhi

The swimming pool is nice and the rooms are very big and comfortable, everything was really clean. We could do a late check out free of cost.

The hotel impressed with its excellent location, spotless cleanliness, and thoughtful hospitality. Highlights included a vibrant Diwali performance and a fun Halloween event, complete with free snacks, making the stay memorable.

As a frequent business traveler, this was my second experience with The Taj group, and overall, the stay was great. The hotel boasts an excellent location and beautifully designed rooms that truly enhance the comfort of your stay. The service staff, especially the doorman and support team, were extremely cordial and helpful, embodying the high standards of hospitality one expects from The Taj. However, I did notice that some of the reception staff and club room personnel lacked the usual "service with a smile" attitude, which was a bit surprising. While this did not significantly impact my stay, it stood out in contrast to the otherwise exceptional service. In conclusion, despite a few moments of less-than-ideal reception, my experience was largely positive. The Taj remains a solid choice for business travelers, combining luxury and convenience effectively. I look forward to visiting again and hope for an even more seamless experience next time.

We made a last minute change of hotel to here for the last 2 nights of our trip to India and we are SO glad that we did. This hotel is absolutely beautiful, it doesn’t look anything special from the outside but once inside it is a stunning, luxurious place to stay. Our room was lovely with a view across the city to the president’s residence, and it had the best hotel shower ever! All the bars and restaurants are decorated with great taste and elegance. We really enjoyed breakfast and had an amazing meal at the House of Ming. The gym is excellent and the pool and gardens are a lovely oasis in the centre of Delhi. I used the spa and had the best massage and facial I think I have ever had, Mary my therapist was amazing. Location is good for Khan market and others New Delhi sight seeing like India gate and it is about 40 minutes drive to the airport (dependent on traffic). We really loved our short stay here and couldn’t recommend it enough.

The hotel is fabulous, classic, rich, open, bright, super clean, sophisticated in its feel in all common areas and spacious rooms that reflect a perfect blend of heritage and modern luxury. Our one bedroom was simply amazing, with a lovely kitchenette, super comfy beds, lovely seating area soft fresh smells, super clean, and decor with hints of gold and sage that gave the unit a calming modern yet classic sophisticated aura. But the best thing about the Taj is it's staff, they are what differentiate this hotel from all other five stars, with their warm hospitality and forever willingness to go above and beyond. Starting from the lady and male security guards who welcome endless lines of guests from early morning to late evening with a cheerful namaste, to the elevator assistants (both, one with royal mush and one with the modern mush), Lakshay at check in, the beautiful young lady who greeted us every day by name for breakfast at Machan and seated us and the smart young man who served us and accommodated all our food eccentricities with a smile, the chef who checked in to see we were delighted by his delicious foods, Ms. Sazida in the lounge who spun out some of the most innovative and delicious cocktails and the young men who served us some enticing appetizers, the fabulous housekeeping crew who kept the room so sparkling clean, and many others. Thank you so much for all you do. To the management at Taj, these staff are your strength. I hope you have great retention plans in place, maybe a system where the taj matches all tips and gives each staff member (all levels) tip in form of some Taj shares each year (?) - not just collected cash that is valued but easily spent but something that gives them ownership in the brighter future they create for Taj every day - the culture you have is truly unique and your staff make the Taj experience what it is.