Taj Mahal, New Delhi

True luxury, staff were extremely helpful and friendly. The hotel was spotless and we really felt safe. The general manager Deepak spent a long time talking with us and it was lovely that he found the time given how busy he is. He is very friendly and welcoming. We can’t recommend the Taj Club enough- delicious food and cocktails during cocktail hour. Ansh & Jenny were so attentive and lovely to speak with. As we missed the Taj club on the first evening, they allowed us access on our last night after check out as we had a late flight which was extremely appreciated. The room was huge and comfortable, we slept great. We had room service one night and spent the evening watching Netflix which was needed after travelling Sri Lanka. It felt very homely. The cleaning staff are so thoughtful and truly go above and beyond. Ricks bar was lovely and we were recommended an Indian wine from Sula which was delicious. We also spent some time at the Captains Cellar bar and we met the amazing sommelier, Susmita. She was so knowledgeable and gave us lots of tips about where to travel to next in India. She is very passionate and great at her job.

The hotel impressed with its excellent location, spotless cleanliness, and thoughtful hospitality. Highlights included a vibrant Diwali performance and a fun Halloween event, complete with free snacks, making the stay memorable.

As a frequent business traveler, this was my second experience with The Taj group, and overall, the stay was great. The hotel boasts an excellent location and beautifully designed rooms that truly enhance the comfort of your stay. The service staff, especially the doorman and support team, were extremely cordial and helpful, embodying the high standards of hospitality one expects from The Taj. However, I did notice that some of the reception staff and club room personnel lacked the usual "service with a smile" attitude, which was a bit surprising. While this did not significantly impact my stay, it stood out in contrast to the otherwise exceptional service. In conclusion, despite a few moments of less-than-ideal reception, my experience was largely positive. The Taj remains a solid choice for business travelers, combining luxury and convenience effectively. I look forward to visiting again and hope for an even more seamless experience next time.

We had a fabulous stay at the Taj Mahal hotel. All the staff were very professional, friendly and went above and beyond to ensure that we enjoyed our stay. The food in the Machan & Varq restaurants was excellent. We also had a very enjoyable evening in the wine cellar. Our Taj suite was extremely comfortable and was looked after very well by the housekeeping staff. We booked the hotel car for sightseeing, the drivers were excellent and ensured that we had opportunities to see all the main sites. Our two stays at the Taj Mahal were an excellent way to start and finish our holiday.

Taj Mahal Delhi is very contradictory property. On one hand I like friendliness of the staff, everyone was nice and helpful starting from the driver and airport rep going to porters, bellboys, security, reception desk, lounge staff, etc The location of the hotel is very central and all main attractions are nearby. It is 25-30 mins away from airport, if no major traffic. We got breakfast and some afternoon meals in the lounge that was ok. Again the staff was very helpful, but variety and quality were average.